LunaLoots Terms and Conditions

Welcome to LunaLoots. These Terms and Conditions govern your use of our website and services, and by registering an account with us you confirm that you have read, understood and agreed to be bound by them. At LunaLoots, we are operated by Green Champions Leader S.R.L., registered in Costa Rica, trading under licence No. ALSI-202502014-FI1 issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. If you search for lunaloots casino or lunaloots login before signing up, please read this document carefully, as it forms a binding agreement between you and us.

Eligibility and Account Registration

To open an account with LunaLoots, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require you to provide your full name, date of birth, address, telephone number and e-mail address during registration. Once you complete the lunaloots casino login process for the first time, your account must be activated via the welcome e-mail we send, and a security code will be issued to you at registration.

  • We permit only one account per person, household, address, IP address and device.
  • You must ensure all information you give us is accurate and kept up to date.
  • We reserve the right to suspend or close duplicate or fraudulent accounts.

We do not currently offer a no-account casino experience; registration through our standard process is mandatory before you can deposit, play or request a lunaloots no deposit bonus.

Restricted Jurisdictions

Our services are not available to residents of Aruba, Bonaire, Curacao, Saba, Statia, Sint Maarten, the United Arab Emirates, Brunei, Cambodia, North Korea, Japan or Qatar. Separately, we maintain a longer list of Excluded Territories whose residents may not claim bonuses or promotions, including but not limited to Afghanistan, Cyprus, France, Greece, Hungary, Italy, the Netherlands, Spain, the United States and several others listed in our full policy. If you are unsure whether your country is restricted, please contact our support team before attempting to deposit.

Deposits and Withdrawals

We accept Visa, Mastercard, CASHlib, MiFinity, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, USDC and USDT across supported networks. Our minimum deposit is 20 EUR on every method, with maximums varying by payment type. We require that the depositor's mobile number matches the one registered on your account. We at LunaLoots process withdrawals through bank transfer, MiFinity and cryptocurrencies, with a minimum withdrawal of 100 EUR and between 100 and 1,000 EUR per transaction depending on the method.

  • Visa, Mastercard and CASHlib are deposit-only methods we offer.
  • Bank transfer is a withdrawal-only method on our platform.
  • Payouts are only made to the account the deposit came from, in the registered holder's name.

Our withdrawal limits are 5,000 EUR per day and 25,000 EUR per calendar month, with a 1,000 EUR cap per transaction in the cashier. Daily limits we apply also depend on payment method, verification status, account history, risk assessment and loyalty status. Wins above 30,000 EUR are paid by us in monthly instalments. If you have made only one deposit, you may cash out a maximum of 15 times that deposit; we remove anything above this threshold. While a Time-Out, deposit or bet limit is active on your account, we cap withdrawals at 10% of your withdrawable balance per month.

Verification and Pending Time

We require KYC documents to be uploaded within 30 days of registration, or before your first withdrawal, whichever occurs first. Failure to provide these documents results in your account being closed by us until they are supplied. We send verification status by e-mail within 24 hours of document submission, though withdrawals may be restricted while our security checks run.

Wagering and Cash-Out Conditions

Before submitting a withdrawal request, we require that a deposit be wagered three times, or staked in full on the sportsbook at odds of 1.50 or higher. Withdrawing an unwagered deposit through us carries a processing fee of up to 10% of that deposit. Bonus wagering contributions at LunaLoots are split as follows: Slots 100%, Virtual Games 50%, Lucky Games 50% and Table Games 20%. We exclude live casino entirely from bonus wagering, along with all jackpot games, blackjack, roulette and video poker titles.

  • Maximum winnings from a deposit bonus of 200% or above are capped by us at 3x the deposit.
  • For bonuses of 150-199%, we cap winnings at 6x the deposit.
  • For bonuses of 120-149%, the cap we apply is 8x; for 100-119% it is 10x; for 25-99% it is 12x.
  • No-deposit winnings we cap at 25 EUR, free spin winnings at 100 EUR or 20x the spin winnings, and freebet winnings at 100 EUR or 3x the freebet.

Bonuses and Promotions

Our Welcome Casino Package offers 250% up to 3,000 EUR plus 1,000 free spins across your first three deposits, split as 150% up to 1,000 EUR, 100% up to 2,000 EUR, and 200% paid as free spins. The minimum deposit at every step is 20 EUR, and you must select the offer from our cashier drop-down before depositing. If you have been searching for a luna loots casino no deposit bonus or lunaloots no deposit bonus codes, please note that current promotions are deposit-based; we recommend checking our promotions page regularly for updates. Our weekly calendar includes a Monday reload, Tuesday free spins, Wednesday live casino bonus, Thursday cashback, Friday and Sunday free spins, and a Saturday live casino reload. Cashback and loyalty bonus winnings we cap at 5x the amount given.

Our Games and Platform

LunaLoots features over 4,920 RNG slot titles across 45 studios, alongside a separate Live Casino section, Jackpots, Tournaments, VIP and Rewards areas. Our sportsbook covers football, basketball, ice hockey, tennis and volleyball with Bet Builder, live betting and early payout markets. We provide our services via desktop and mobile browser; if you are looking for a lunaloots app or lunaloots casino app, please note our platform currently operates through browser access rather than a dedicated application.

Security and Prohibited Conduct

We do not allow the use of VPNs or any tools that disguise or interfere with your device's IP address. If we detect such activity, we reserve the right to void your winnings, forfeit your entire balance and deactivate your account. We at LunaLoots take fraud prevention and responsible gaming seriously and may request additional verification at any time.

Changes to These Terms

We may amend these Terms and Conditions at any time, and the English version of our terms always prevails over any translation. Continued use of our services after changes are published constitutes your acceptance of the revised terms. For questions, our support team is available 24/7 via live chat and e-mail at [email protected].

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